FAQ
Helpful Information
How to take care of my new handmade jewelry?
Wirewrapped Jewellery
Some small wires may be caught on wool fabrics and similar fabrics, therefore one must take care while dressing/undressing with the jewellery on. A slight loss of shine of the metal might occur. This can be solved easily by simple brushing of the metal wires with a metal sponge.
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Silver Jewellery
Silver can also lose its' shine, though it may happen after several years, also depending on weather and skin type. To restore the shine simply brush the silver with a little amount of toothpaste, either use hot water mixed with soap. Notice that doing so can remove the oxidation in case your piece is oxidized (it is noted in each piece description). Not sure if your piece is oxidized? contact us.
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Ethiopian Opal Jewelleries
As Ethiopian Opal is a porous stone, it can absorb water and chemicals, therefore to keep its' shine we highly recommend you to avoid any contact with water or chemicals.
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I'm alergic to certain metals, how could I know if I can wear your jewellery?
In each item description the materials' components are specified. We are not responsible for any allergic reactions. If you are not sure you can wear certain metals it's better to avoid it.
The silver we use is silver 925 and the gold we use is 14k/18k.
The wires we use are Brass wires and German Silver.
Do you take custom orders?
Yes! We would love to make your vision come true. Do not hesitate to send us a message.
I would like my jewelry to be gift wrapped, is it possible?
We ship every piece with an organic cotton gift bag and our card, inside of a wooden/recycled paper box, depending on availability.
Rings will be shiped inside of a ring box.
If you have special request, contact us and we will do our best to meet your expectations.
What is your return/refund policy?
You can read about our policies here

